TouranPassion

Hello friends.
In connection with the service had the car for diagnostic review.
It turned out that virtually the entire floorpan, and especially in the collections were attacked by rust.

Here are some pictures.

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VW's explanation is that they have had a temperature error of the drying plant, which has meant that there has been condenser in, among other collections, which has subsequently been "sealed" inside, and has remained "under" the base coat has now led to rust damage.

I would advise everyone to go through the whole chassis for any rust damage.

Regards Kjeld

[ edit modo : Traduction automatique ]
Bonjour les amis.
Lors d'un le service, la voiture a eu un examen diagnostique.
Il s'est avéré que la quasi-totalité du plancher, et en particulier dans les "collections" (?) , a été attaquée par la rouille.

Explication de VW: Ils ont eu une erreur de température de l'usine de séchage, ce qui signifie qu'il y a eu condensation, entre autres "collections" (?), qui a ensuite été "scellé" à l'intérieur, et est restée "sous" la couche de base et a maintenant occasionné des dommages avec de la rouille.

Je conseillerais à tous d'aller vérifier le châssis entier pour tout dommage rouille.

Cordialement Kjeld

Yep, ça fait peur.
Il a pas donne son annee modele, l'ami kjeld?

2006 dans sa signature.
Collection : D après les photos et l explication, je pense qu il s agit des superpositions de toles, a l endroit des soudures par point. De l humidité est restée et a été emprisonnée par les couches de peinture

Bonjour les amis

J'ai beaucoup de regret que l'aide de Google Traduction surgir une certaine confusion sur le sens de portions de mon discours, mais je vois que d'autres ont traduit presque correcte.

Juste pour terminer le problème va voir ce lien à partir d'un site danois http://www.bilgalleri.dk/alb_vis.aspx?albumid=75121

La voiture est un modèle de 2004 comme un atelier de VW au Danemark ont déposé un atelier spécial pour la réparation des dégâts de rouille.
Tout sur le châssis entier est enlevé, le sol doit être sablé et appliquer une nouvelle protection. VW paie tous les frais que les travaux sous garantie

I have much regret that using Google Translate arise some confusion about the meaning of portions of my speech, but I can see that others have translated it almost correct.
Just to complete the problem see this link from a Danish site http://www.bilgalleri.dk/alb_vis.aspx?albumid=75121
The car is a 2004 model as a VW workshop in Denmark have filed for a special workshop for repairing rust damage.
Everything on the entire chassis is removed, the floor must be sandblasted and applied new protection. VW pays all costs as warranty work.

Cordialement Kjeld

How many years "new" warranty lasts against rust ??
Because we've been told that Touran's body has full 10-11 years (don't remember) guarantee

fab01 a écrit :How many years "new" warranty lasts against rust ??
Because we've been told that Touran's body has full 10-11 years (don't remember) guarantee

Hello fab01

I have copied this from the Danish importer, which I believe is applicable worldwide.

3-year paintwork warranty.
12 year warranty against rust perforation.

Regards Kjeld

As they will sandblasted the floor and applied new protection, how many years will the guarantee their work ??

fab01 a écrit :As they will sandblasted the floor and applied new protection, how many years will the guarantee their work ??

Hi fab01

Do not know how to interpret the warranty after the repair, but suppose that it is considered as new work = extension for another 12 years.
There is just the rule that applies to the installation of new spare parts which extend the warranty on this particular reserve and normal warranty and in this case it is absolutely a complete repair rust damage.
It is my opinion the only way VW can save your reputation.

I will ask at SMS Denmark who is the importer and come back with more.

Regards Kjeld

Thks for further information

Hello friends
Connected, have a "small" picture-series of rust damage to my suspension.

Before cleaning:

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After cleaning:

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The car was placed on a portion of the bench in order to transport it to the painter.
Note that it carried out the treatment in the wheel well.

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Before treatment.

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The finished result, as I am very satisfied with:

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VW has decided to Denmark in cooperation with Wolfsburg to repair the damage to disassemble, which is by the extent it is necessary, the rear axle, tank and other components. After this whole area sandblasted and painted with two component epoxy primers, carried out new gasket (which is a work was done), and as a clear sealant TECTYL
(In my opinion, grinding with rotating steel brush completely useless, which is just "blank" grinder area without getting in the ground.)

The work has to be 100% covered warranty work performed (It lacked only).

Hi Fab01

As for the warranty period, this will not be expanded.
The rules in Denmark is that the consumer has 2 year warranty on work performed and parts used = if car was 11 years + 11 months to be attached to 2-year warranty

Thx Kjeld....
The rules are not fair according to me because if you buy a 2007 touran --> body will be guarantee until 2019 (12 years warranty)
For your touran, if you buy it in 2007, repair damage in nov 2011, when the same thing will appear in 2014, in the same area what will VW say ? (because you told 2 years warranty)
Normally, your touran is guarantee until 2019.

fab01 a écrit :Thx Kjeld....
The rules are not fair according to me because if you buy a 2007 touran --> body will be guarantee until 2019 (12 years warranty)
For your touran, if you buy it in 2007, repair damage in nov 2011, when the same thing will appear in 2014, in the same area what will VW say ? (because you told 2 years warranty)
Normally, your touran is guarantee until 2019.

Hi Fab01

I think you have misunderstood the warranty period and the Danish rule for 2-year warranty.
It works and should be understood in the sense that I in no way be disadvantaged if the damage is resurrected in 2014, VW's warranty is still valid, = 12 years warranty > 2019.


But as an example = 11 years + 11 month old car, after a warranty repair have added 1 year + 1 month for VW's (12 years warranty)
the warranty period will be 13years + 11 months for Damage in Connection with it performed warranty work

Sorry
It's clear for me now

Hello Friends
Here is an update on the Danish solution.

"Hi Kjeld,
If the rust damage we've talked over the phone, is exogenous, and therefore does not come through the 12-year warranty against rusting through from the inside cover,
Volkswagen has decided to repair rust in the chassis cover with 100% free up to the car is 8 years.
Directed by 100% free tailgate straps covered up to the cars and seventh years, it is a prerequisite for both kulancedækninger that discomfort is a Volkswagen service partners,
which is then for the way we are standing. Comments on the service partner must take at least every 7 or 8 years.
For cars, there are grounds of age does not fall to 100% kulancedækning, can in some cases offered a partial kulance.

All cases are treated individually and we reserve the right to reject claims if it can be assumed that the damage caused by improper handling / use of car caused or that Volkswagen modifies the cover.

With kind regards and a nice evening
Scandinavian Motor Co..
Birgit Laursen
Customer service "